Privacy statement

1. Data protection at a glance

General information
The following notes provide a simple overview of what happens to your personal information when you visit our website. Personal information is any information that personally identifies you. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text.
 

Data collection on our website
 

Who is responsible for data collection on this website?
 

The data processing on this website is carried out by the website operator. Their contact data can be found in the imprint of this website.
 

How do we collect your data?
 

On the one hand, your data is collected by you communicating it to us. This may involve data that you enter in a contact form, for example.

Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. Internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website.

 

What do we use your data for?
Part of the data is collected to ensure that the website is error-free. Other data can be used to analyse your user behaviour.
 

What rights do you have with regard to your data?

You have the right at any time and free of charge to obtain information about the origin, recipient and purpose of your stored personal data. You also have the right to request that this data be corrected, blocked or deleted. You can contact us at any time at the address given in the imprint for this as well as for further questions on the subject of data protection. Furthermore, you have the right to appeal to the responsible supervisory authority.

In addition, you have the right, under certain circumstances, to demand the restriction of the processing of your personal data. For details please refer to the data protection declaration under "Right to limitation of processing".

Analysis tools and third-party tools

When you visit our website, your surfing behaviour can be statistically evaluated. This is done primarily with cookies and so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy statement.

You can object to this analysis. We will inform you about the possibilities of objection in this data protection declaration.
 

2. General information and mandatory information
 

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations as well as this data protection explanation.

If you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This Privacy Policy explains what information we collect and how we use it. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can be subject to security gaps. A complete protection of the data against access by third parties is not possible.

Reference to the responsible office

The responsible body for data processing on this website is:

Haas Schleifmaschinen GmbH
Adelbert-Haas-Straße 1 
D-78647 Trossingen, Germany 
Phone: +49 (0) 74 25 / 33 71-0
Fax: +49 (0) 74 25 / 33 71-50 
E-mail: info@multigrind.com
Internet: www.multigrind.com

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Statutory data protection officer

We have appointed a data protection officer for our company.

Fabian Henkel
Diploma in Business Administration (FH)
Certified data protection officer
Kantstraße 14
71277 Rutesheim, Germany
phone: +497152564773
E-mail: info@externer-datenschutzbeauftragter-stuttgart.de
www.externer-datenschutzbeauftragter-stuttgart.de

Revocation of your consent to data processing
 

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right of objection against data collection in special cases and against direct advertising (Art. 21 DSGVO)

If data processing is carried out on the basis of Art. 6 para. 1 lit. e or f DSGVO, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which a processing is based can be found in this data protection declaration. If you file an objection, we will no longer process your personal data concerned unless we can prove compelling reasons for the processing worthy of protection which outweigh your interests, rights and freedoms or the processing serves the assertion, exercise or defence of legal claims (objection according to Art. 21 para. 1 DSGVO).

If your personal data are processed for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is connected with such direct advertising. If you object, your personal data will no longer be used for direct marketing purposes (objection according to Art. 21 para. 2 DSGVO).
 

Right of appeal to the competent supervisory authority
In the event of infringements of the DSGVO, the persons concerned have the right to appeal to a supervisory authority, in particular in the Member State of their habitual residence, workplace or place of presumed infringement. The right of appeal shall be without prejudice to other administrative or judicial remedies.
 

Right to data transferability
You have the right to have data which we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done as far as it is technically feasible.
 

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Right to limitation of processing
 

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, their origin and recipient and the purpose of data processing and, if applicable, a right to correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for this and other questions on the subject of personal data.

You have the right to demand the restriction of the processing of your personal data. For this you can contact us at any time under the address indicated in the imprint. The right to restriction of the processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the examination you have the right to demand the restriction of the processing of your personal data.
  • If the processing of your personal data has taken place unlawfully, you can demand the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it for the exercise, defence or assertion of legal claims, you have the right to demand the restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to Art. 21 Para. 1 DSGVO, a balance must be struck between your and our interests. As long as it is not yet clear whose interests predominate, you have the right to demand that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, these data may only be processed - apart from their storage - with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

 

Objection to advertising mails
We hereby object to the use of contact data published within the scope of the imprint obligation to send unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action against unsolicited mailing or e-mailing of spam and other similar advertising materials.

3. Data acquisition on our website

Cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognize your browser during your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, accept cookies for certain cases or generally exclude them and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies which are necessary for the electronic communication process or for the provision of certain functions requested by you (e.g. shopping basket function) are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a justified interest in the storage of cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are dealt with separately in this data protection declaration.
 

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • used operating system
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data will not be merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a justified interest in the technically error-free presentation and optimisation of his website - for this purpose the server log files must be recorded.
 

Inquiry by e-mail, telephone or fax
 

If you contact us by e-mail, telephone or fax, your request including all personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6 Para. 1 lit. b DSGVO if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Art. 6 para. 1 lit. a DSGVO) and / or on our legitimate interests (Art. 6 para. 1 lit. f DSGVO), as we have a legitimate interest in the effective processing of enquiries addressed to us.

The data you send us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

 

Registration for a trade fair via web form
 

You have the possibility to register via web form to visit the fair. If you register for the trade fair using the web form, we will save and process the contact details you enter there, as well as the other details from the form for planning our trade fair appearance and in the event of follow-up questions.

The following data is required for registration: Name, first name, company and e-mail address.

The data entered in the registration form will be processed on the basis of your consent (Art. 6 Para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal notification by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data entered by you in the registration form will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.
 

Registration for the distribution list (newsletter) as part of trade fair registration

When registering for the trade fair, you have the opportunity to register for our distribution list (newsletter), for which your separate consent is required. If you register for our distribution list, you will then receive an e-mail with a confirmation link. You will only receive regular newsletters from us in future after the confirmation has been executed. You will find more detailed information on this under "5th Newsletter" in this data protection declaration.

Registration for the newsletter is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent to the storage of data, e-mail address and their use to send the newsletter at any time, for example via the "Unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation. The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you cancel the newsletter. Data stored by us for other purposes remain unaffected by this.

We will never pass on your data to unauthorised third parties without your consent.
 

4. Analysis tools

etracker

Our website uses the analysis service etracker. The provider is etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany. The data can be used to create user profiles under a pseudonym. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of your Internet browser. Cookies enable your browser to be recognised again. The data collected using etracker technologies will not be used to personally identify visitors to our website without the separate consent of the person concerned and will not be merged with personal data about the bearer of the pseudonym.

etracker cookies remain on your end device until you delete them.

The storage of etracker cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f DSGVO. The website operator has a justified interest in the anonymous analysis of user behaviour in order to optimise both his website and his advertising.

You may object to the collection and storage of data at any time with effect for the future. To object to the collection and storage of your visitor data in the future, click on the following button. This sets an opt-out cookie with the name "_et_oi_v2" from etracker. This means that no visitor data from your browser will be collected and stored by etracker for this domain in the future. Please do not delete this cookie as long as you wish to maintain your objection. Further information can be found in etracker's privacy policy: www.etracker.com/datenschutz/.

Conclusion of a contract for order processing

We have concluded a contract with etracker for order processing and fully implement the strict requirements of the German data protection authorities when using etracker.
 

5. Newsletter

Newsletter data

If you wish to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data will not be collected or will only be collected on a voluntary basis. We use these data exclusively for the dispatch of the requested information and do not pass these on to third parties.

The data entered in the newsletter registration form will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent to the storage of data, e-mail address and their use to send the newsletter at any time, for example via the "Unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you cancel the newsletter. Data stored by us for other purposes remain unaffected by this.

Newsletter2Go

This website uses Newsletter2Go to send newsletters. Provider is Newsletter2Go GmbH, Nürnberger Straße 8, 10787 Berlin, Germany.

Newsletter2Go is a service with which, among other things, the dispatch of newsletters can be organized and analyzed. The data you enter for the purpose of subscribing to the Newsletter will be stored on the servers of Newsletter2Go in Germany.

If you do not wish to be analyzed by Newsletter2Go, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. You can also unsubscribe from the newsletter directly on the website.

Data analysis by Newsletter2Go
 

With the help of Newsletter2Go we are able to analyze our newsletter campaigns. For example, we can see whether a newsletter message has been opened and which links have been clicked. In this way, we can determine which links were clicked particularly often.

We can also see whether certain previously defined actions were carried out after opening/clicking (conversion rate). For example, we can see whether you have made a purchase after clicking on the newsletter.

Newsletter2Go also allows us to cluster newsletter recipients according to different categories. The newsletter recipients can be subdivided according to age, gender or place of residence, for example. In this way, the newsletters can be better adapted to the respective target groups.

Detailed information about the functions of Newsletter2Go can be found at the following link: https://www.newsletter2go.de/features/newsletter-software/.

Legal basis

Data processing is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
 

Storage period

The data that you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted both from our servers and from the servers of Newsletter2Go after unsubscribing from the newsletter. Data stored by us for other purposes remain unaffected by this.

You can find more details in the data protection provisions of Newsletter2Go at: www.newsletter2go.de/features/datenschutz-2/.

Conclusion of a contract for order processing

We have concluded a contract with Newsletter2Go in which we oblige Newsletter2Go to protect the data of our customers and not to pass it on to third parties. This contract can be viewed under the following link: www.newsletter2go.de/docs/datenschutz/ADV_Muster_Newsletter2Go_GmbH_latest_Form.pdf.

 

6. Plugins and Tools

YouTube

Our website uses plugins from the YouTube page operated by Google. The site is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

When you visit one of our pages equipped with a YouTube plug-in, a connection is established to YouTube's servers. This will tell the YouTube server which of our pages you have visited.

YouTube may also store various cookies on your device. With the help of these cookies, Youtube can receive information about visitors to our website. This information is used, among other things, to collect video statistics, improve usability and prevent fraud. The cookies remain on your device until you delete them.

If you are logged in to your YouTube account, you can enable YouTube to associate your surfing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

Further information on the handling of user data can be found in YouTube's data protection declaration at: policies.google.com/privacy.

Vimeo


Our website uses plugins of the video portal Vimeo. Provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our sites equipped with a Vimeo plugin, a connection is established to Vimeo's servers. This will tell the Vimeo server which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transferred to the Vimeo server in the USA.

If you are logged in to your Vimeo account, you enable Vimeo to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account.

The use of Vimeo is in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO.

Further information on the handling of user data can be found in Vimeo's data protection declaration at: vimeo.com/privacy.

CloudFlare

On our website a web service of the company CloudFlare Inc., 101 Townsend St, 94107 San Francisco, USA (hereinafter: CloudFlare) is downloaded via our domain petcdn.de.

CloudFlare is a CDN service ("Content Delivery Network"), which supports us in a flawless and smooth operation of the website. The purpose of using CloudFlare is to secure and optimize loading times.

CloudFlare collects statistical data about the visit of this website. This includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL, IP address and the requesting provider. CloudfFare uses the log data for statistical evaluations for the purpose of operation, security and optimisation of the offer. The data is deleted as soon as the purpose for which it was collected has been fulfilled. The collected raw data are usually deleted by CloudFlare within 4 hours, at the latest after 3 days.

Further and detailed information on the data stored by CloudFlare can be found by visiting the CloudFlare website at the following link: blog.cloudflare.com/what-cloudflare-logs/. Further information on the handling of the data transferred can be found in CloudFlare's privacy policy: www.cloudflare.com/privacypolicy/.

Prevent CloudFlare from capturing data
You can prevent the collection and processing of your data by CloudFlare by deactivating the execution of script code in your browser or by installing a script blocker in your browser (which you can find at www.noscript.net or www.ghostery.com).
 

Legal basis

The legal basis for data processing is Art. 6 Para. 1 lit. f DSGVO. We have a legitimate interest in an optimally functioning website with fast loading times.
 

Privacy Shield

CloudFlare has certified itself under the EU-US Privacy Shield Agreement (see www.privacyshield.gov/list). CloudFlare is committed to handling all personal data held by European Union (EU) member states in accordance with the Privacy Shield Framework and its applicable principles. Further information about the Privacy Shield Framework can be found on the US Department of Commerce's Privacy Shield list at www.privacyshield.gov.Wir have signed an order processing agreement with Cloudflare.
 

7. Social Media

Our Social Media Appearances
Data processing through social networks
 

We maintain publicly accessible profiles on social networks. The social networks we use in detail can be found below. Social networks such as Facebook, Twitter etc. can usually analyze your user behavior comprehensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). Visiting our social media sites triggers numerous processing processes relevant to data protection. In detail:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. However, your personal data may also be collected if you are not logged in or do not have an account with the respective social media portal. In this case, this data collection takes place, for example, via cookies that are stored on your terminal device or by recording your IP address.

With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-related advertising can be displayed inside and outside the respective social media presence. If you have an account with the respective social network, interest-related advertising can be displayed on all devices on which you are logged in or were logged in.

Please also note that we cannot track all processing on the social media portals. Depending on the provider, the operators of the social media portals may be able to carry out further processing operations. Details on this can be found in the terms of use and data protection regulations of the respective social media portals.

Legal basis

Our social media presence is designed to ensure the widest possible presence on the Internet and to provide users with effective information and communication with users. This is a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. The analysis processes initiated by the social networks may be based on different legal bases, which must be stated by the operators of the social networks (e.g. consent within the meaning of Art. 6 para. 1 lit. a DSGVO).
 

Person responsible and assertion of rights

If you visit one of our social media sites (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing processes triggered during this visit. You can assert your rights (information, correction, deletion, restriction of processing, data transferability and complaint) both against us and against the operator of the respective social media portal (e.g. against Facebook).

Please note that despite our joint responsibility with the social media portal operators, we do not have full influence on the data processing procedures of the social media portals. Our options are largely based on the corporate policy of the respective provider.

Storage period

The data collected directly by us via the social media presence is deleted from our systems as soon as the purpose for its storage no longer applies, you request us to delete, your consent to storage revoke or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal provisions - in particular retention periods - remain unaffected. We have no influence on the storage period of your data, which is stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).
 

Social networks in detail
We maintain profiles in the following social networks
 

Facebook

Provider is Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. Facebook is certified according to the EU-US Privacy Shield.

We have concluded an agreement with Facebook on a joint responsibility for the processing of data (Controller Addendum). This agreement specifies which data processing operations we or Facebook are responsible for when you visit our Facebook fan page. You can view this agreement at the following link: 
www.facebook.com/legal/terms/page_controller_addendum

You can adjust your advertising settings independently in your user account. Click on the following link and log in:
www.facebook.com/settings

Please refer to Facebook's privacy policy for details:
www.facebook.com/about/privacy/

Privacy policy specifically for pages:
www.facebook.com/legal/terms/information_about_page_insights_data

Facebook is certified according to the EU-US Privacy Shield:
www.privacyshield.gov/participant

Google / Youtube

Provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

You can adjust your advertising settings independently in your user account. Click on the following link and log in:
adssettings.google.com/authenticated

Details can be found in Google's privacy policy:
policies.google.com/privacy

Google is certified under the EU-US Privacy Shield:
www.privacyshield.gov/participant

Twitter

The provider is Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

You can customize your Twitter privacy settings in your user account. Click on the following link and log in:
twitter.com/personalization

Please refer to Twitter's privacy policy for details:
twitter.com/de/privacy

Twitter is certified according to the EU-US Privacy Shield:
www.privacyshield.gov/participant
 

LinkedIn

Provider is the LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

LinkedIn uses advertising cookies. If you would like to disable LinkedIn advertising cookies, please use the following link:
www.linkedin.com/psettings/guest-controls/retargeting-opt-out

For details on how we handle your personal data, please refer to LinkedIn's privacy policy:
www.linkedin.com/legal/privacy-policy

LinkedIn is certified according to the EU-US-Privacy-Shield:
www.privacyshield.gov/participant

 

 

8. Applications

Data protection information for applicants

We offer you the opportunity to apply to us (e.g. by e-mail or post). In the following we will inform you about the scope, purpose and use of your personal data collected during the application process. We assure you that your data will be collected, processed and used in accordance with applicable data protection law and all other statutory provisions and that your data will be treated strictly confidentially.

Scope and purpose of data collection

If you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes taken during job interviews, etc.) insofar as this is necessary for a decision on the establishment of an employment relationship. The legal basis for this is § 26 BDSG-neu according to German law (initiation of an employment relationship), Art. 6 para. 1 lit. b DSGVO (general contract initiation) and - if you have given your consent - Art. 6 para. 1 lit. a DSGVO. Consent may be revoked at any time. Your personal data will only be passed on within our company to persons who are involved in the processing of your application.

If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of § 26 BDSG-neu and Art. 6 Para. 1 lit. b DSGVO for the purpose of carrying out the employment relationship.

Retention period of the data

If we are unable to make you a job offer, you reject a job offer, withdraw your application, revoke your consent to data processing or request us to delete the data, the data transmitted by you including any remaining physical application documents will be stored for a maximum of 6 months after completion of the application process (retention period) in order to be able to trace the details of the application process in the event of discrepancies (Art. 6 Para. 1 lit. f DSGVO).

YOU MAY OBJECT TO THIS STORAGE IF YOU HAVE LEGITIMATE INTERESTS THAT OUTWEIGH OUR INTERESTS.

At the end of the retention period, the data will be deleted unless there is a legal obligation to retain them or any other legal reason for further storage. If it is evident that the retention of your data will be necessary after the expiry of the retention period (e.g. due to an impending or pending legal dispute), deletion will only take place when the data has become irrelevant. Other legal storage obligations remain unaffected.

9. Supplementary information within the meaning of Art. 13 and 14 DSGVO

Type of data that we process from you in the context of the initiation and execution of contracts

We process personal data of our customers, interested parties, service providers and partners which we receive directly within the scope of our business relationship. When we have received data from you, we process it only for the purposes for which we received or collected it.

As a rule, we process the following categories of data from you:Name, Vornames

  • Name, first name
  • Address and / or company address
  • Ttelecommunication data
  • Email address
  • Firm
  • Professional function and/or position
  • Bank account / credit card number / other payment details
  • Data on the history of the business relationship
  • Interest in direct marketing campaigns

I

In the course of the business initiation phase and during the business relationship, in particular through personal, telephone or written contacts, initiated by you or one of our employees, further personal data is created, e.g. information about contact channel, date, occasion and result; (electronic) copies of correspondence as well as information about participation in direct marketing measures.

On the other hand, we process personal data that we have obtained and are permitted to process from publicly accessible sources (e.g. trade and association registers, press, media, Internet).

Data processing for other purposes can only be considered if the necessary legal requirements pursuant to Art. 6 para. 4 DSGVO have been met. In this case, we will of course comply with any information obligations pursuant to Art. 13 para. 3 DSGVO and Art. 14 para. 4 DSGVO.

Legal basis according to which we process your data

On the basis of your consent (Art. 6 para. 1 lit. a) DSGVO)

We process personal data for one or more specific purposes if you have given us permission to do so. If personal data is processed on the basis of your consent, you have the right to revoke such consent at any time with effect for the future.
 

Data processing for the fulfilment of contracts (Art. 6 para. 1 lit. b) DSGVO
We process personal data for the fulfilment of contracts. The fulfillment of contracts includes the conclusion, processing and reversal of a contract. In addition, we process personal data which is necessary for the implementation of pre-contractual measures, such as the initiation of a contract, and which is provided at your request.
 

Data processing on the basis of a weighing of interests (Art. 6 para. 1 lit. f) DSGVO)
If we process data on the basis of a weighing of interests, you as the data subject have the right to object to the processing of personal data, taking into account the provisions of Art. 21 DSGVO. As far as the concrete purpose permits, we process your data pseudonymised or anonymised.
 

Further legal bases result from the commercial law and tax law specifications.

Further recipients of your data
 

Passing on to processors within the framework of Art. 28 DSGVO
Contract processors used by us (Art. 28 DSGVO) in particular in the area of IT services and, for example, printing services which process your data for us in accordance with instructions. When we commission service providers to carry out our tasks, we always observe the data protection regulations, in particular, data is only passed on after the conclusion of contracts for order processing.
 

For the execution of a contractual relationship
If it is necessary for the execution of the contract with you, we pass on your data to banks or shipping service providers, for example.
 

Disclosure due to a legal obligation
If there is a legal or official obligation, we pass on your data to public bodies or institutions (authorities, for example in the context of criminal prosecution).
 

Other bodies, insofar as you have given us your consent
If you have given your explicit consent, we will also pass on your data to other parties. However, this will take place within the limits if there is a verifiable consent by you.
 

Disclosure for the purpose of obtaining information

If we make advance payment, we reserve the right to obtain information on identity and creditworthiness from specialised service providers (credit agencies) in order to safeguard our legitimate interests. As a rule, however, we do this only after obtaining your consent to request information.
 

General information on deletion periods for personal data

Grundsatz Zweckbindung und Beachtung der gesetzlichen Aufbewahrungsfristen

Principle of earmarking for specific purposes and observance of statutory retention periods
We process the data as long as this is necessary for the respective purpose. If necessary, we process your personal data for the duration of our business relationship, which also includes the initiation and execution of a contract.

In addition, like any company, we are obliged to comply with the statutory retention periods, for example the periods under commercial and tax law. Insofar as legal storage obligations exist, the relevant personal data will be stored for the duration of the storage obligation. The storage period also depends on the statutory periods of limitation, which, for example, according to §§ 195 et seq. of the German Civil Code (BGB), as a rule three years, but in certain cases also up to thirty years. After expiration of the storage obligation it is examined whether a further necessity for the processing exists. If a requirement no longer exists, the data is deleted.

Concrete example
Insofar as you provide us with your contact data, for example by e-mail, telephone or by handing over your business card, we store this data on the basis of Art. 6 para. 1 lit. b DSGVO on the basis of pre-contractual measures and in the legitimate interest (Art. 6 para. 1 lit. f DSGVO) of smooth and targeted communication. Insofar as no legal transaction is concluded, we delete your data if you request us to do so or if no further contact takes place within a period of three years. If you enter into a legal transaction with us (Art. 6 para. 1 lit b DSGVO), we store your data for ten years until the expiration of the commercial and tax law requirements. After this period, we check whether we can delete the data and, if necessary, forward it to deletion.

E-mails and business letters
We archive all our e-mail traffic for ten years. If you send us an e-mail, your data and the entire e-mail content will be stored accordingly for 10 years. Most e-mails count as business letters, in addition e-mails can contain tax-relevant information. In our opinion, the effort required to check every single e-mail in this respect is out of proportion to the benefits and interests of the sender. Of course, you can request us to delete your e-mail at any time and we will examine each individual case and inform you of the result. This can lead to a deletion or restriction of the processing, depending on the content of the correspondence.
 

Revocation of your consentInsofar as we process your data on the basis of your consent (Art. 6 para. 1 lit. a DSGVO), we will delete it after your revocation. Unless there is a justified interest against a complete deletion. For example, we keep your declaration of consent for up to three years after receipt of your revocation in the legitimate interest (Art. 6 para. 1 lit. f DSGVO). We retain the consent exclusively under restriction of the processing in order to be able to defend ourselves in the event of a dispute.

Transfer to a third country
 

Your personal data will be processed by us in computer centers of the Federal Republic of Germany or the European Union.


A transfer to a third country is only possible if you have given us your consent or if we have concluded a contract for order processing in accordance with Art. 28 DSGVO taking into account suitable guarantees or other suitable guarantees. In the online sector, however, certain plug-ins can process data at computer centres in a third country, but we check every provider for conformity and as a rule certification according to US Privacy Shield.

Legal or Contractual Obligation to Provide Personal Information

The provision of personal data is regularly necessary for the initiation, conclusion, processing and reversal of a contract. In the event that you do not provide the necessary personal data, it is not possible for us to conclude and fulfil a contract with you.