Multigrind® Customer Care Center

 

Reliable, rapid, flexible, innovative, precise – just like our machines. In the Multigrind® Customer Care Center, we are always on hand to offer help, advice and training.

 

Service

No matter what production challenge you face, we are there for you. To assist and offer advice. Via our hotline, remote links or in person on-site.

- Service hotline (mechanical, electrical, application engineering, software)
- Service call-outs 

Maintenance

Is something missing from your complete solution? We have what you need. 

- Spare parts and wear parts
- Software licenses
- Components (fixtures, grippers)

 

Accessories

Is something missing from your complete solution? We have what you need. 

- Spare parts and wear parts
- Software licenses
- Components (fixtures, grippers)

Training

Become part of your complete solution. Only if you have the right know-how will you get the best performance from your machine and software. Our customer training courses and workshops will turn you into an application professional. If necessary, we can put together a personalized training package for you. 

The next dates for in-house seminars:

Multigrind® Horizon | Basics

  • 09.10 - 11.10.2019
  • 20.11 - 22.11.2019
  • 12.02 - 14.02.2020
  • 13.05 - 15.05.2020
  • 22.07 - 24.07.2020
  • 11.11 - 13.11.2020

Multigrind® Horizon | Insert

  • 04.12 - 06.12.2019
  • 25.03 - 27.03.2020
  • 23.09 - 25.09.2020

Multigrind® CU | Maintenance

  • 22.04 - 24.04.2020
  • 14.10 - 16.10.2020

E-mail us at training@multigrind.com with details of where you would like your seminar and what you want us to include.

Consulting

With us, you are always one step ahead. Not just because you have a Haas Multigrind® grinding machine, but also because we have been advising our customers on their highly individualized grinding jobs for more than 85 years. 

- Programming service
- Production support, individual training
- Grinding tests
- Production optimization advice

Retrofit

If your requirements have changed – that’s not a problem! We extend your options and make your Haas grinding machine fit for the future:

- Upgrades
- Automation
- Extension of applications
- Purchase and sale of second-hand machines

 

Get in touch!

Our specialists are there for you

+49 (0) 7425 3371-700 send request

We are pleased to get in touch with you

You can reach our customer service at the following telephone numbers:

GERMANY

GERMANY

Germany

Adelbert-Haas-Straße 1
78647 Trossingen

Tel.  +49 7425 3371-0 (Central)
Tel.  +49 7425 3371-700 (Customer Care)
Fax:  +49 7425 3371-50

customercare@multigrind.com

FRANCE

FRANCE

France

Haas Multigrind SAS

75 chemin d’Yvours
69310 Pierre-Bénite
FRANCE

Tel.  +33 4 72 09 94 37
Fax:  +33 4 72 51 48 64

customercare@multigrind.com

USA

USA

USA 

Haas Multigrind LLC

137 Enterprise Drive
Warsaw, IN 46580
USA

Tel:  +1 574 268 0053
Fax:  +1 574 268 0083

customercare@multigrind.com

CHINA

CHINA

China

Rm 1062, Building 18, Yunjingdongli, 
Tongzhou District, Beijing, ZIP: 101121

Tel:  +86 1358166 3962

customercare@multigrind.com